Securus Technologies, Inc. is among the biggest service providers for inmate communications, government data management solutions, and parolee tracking. From my research, I learnt that the organization serves nearly 2,600 prisons in 45 states and approximately a million convicts all over the United States. Furthermore, Securus Technologies aims at ensuring public’s safety on a regular basis by the creation of several technical solutions; hence, are respected widely by several stakeholders. The company has its headquarters in Dallas, TX as well as four regional offices in different states.
Because of their excellent problem-solving technology, Securus Technologies have received a lot of praise from several stakeholders within the government and penitentiaries environments. The praises were in the form of letters and emails addressed to the establishment and some of them were published on the organization’s website.
I also discovered that the Richard Smith, the Chairman and CEO of Securus Technologies is a charismatic individual with an open personality. During an interview, he elucidated that Securus developed a new product or service every week to assist the stakeholders in the law enforcement and correctional facilities. As a result, the new technology helps them to either solve crimes or prevent the occurrence of new crimes. Furthermore, Mr Smith also mentioned that the many emails and letters they had received were a clear indication that the company was conquering its primary objective of ensuring the world is safer.
I went through some of the remarks from customers of Securus Technologies and discovered the following comments. One of the clients indicated that Securus Technology provided them with assistance and helped them to arrest corrupt prison personnel who had introduced contraband into the facility. The information they got aided them to get a search warrant, and after a follow-up, the staff was apprehended.
I also found a comment from another stakeholder who had nothing but happy remarks regarding the LBS software offered by Securus. The customer was from the Sheriff’s department, and he expressed that the software aided their department in recovering millions stashed in the form of illegal properties, drugs, and money. The client further praised them that if not for their LBS software, the recovery would not have been possible.